Research Scope

SERVICE

ConsumerInsight's Research Areas

We offer solutions that address all research needs across the product and brand lifecycle.

  • U&A Study

    Research on consumer behavior and attitudes within specific industries or product categories

  • STP Study

    Studies to support market segmentation, targeting, and positioning strategies

  • Concept Evaluation

    Concept testing to gather early consumer reactions and identify areas for improvement

  • New Product Response Study

    Post-launch research to assess initial consumer response and guide future strategies

  • Brand Diagnosis Study

    Measurement and evaluation of overall brand management, including brand awareness, preference, and image

  • Ad Evaluation & Effectiveness Study

    Pre- and post-ad effectiveness measurement, including selection of ad concepts with high consumer preference and purchase intent

  • Trend Research

    Identifying new market opportunities through analysis of product and market trends

  • Customer Experience Management

    Segmenting and modeling customer experience for systematic management and monitoring

  • NPS

    A tool that measures customer loyalty using a single question about recommendation intent

  • Organizational culture / Satisfaction

    Research to diagnose organizational culture and assess the satisfaction levels and areas for improvement among internal customers contributing to value creation

  • Public Service / Policy Evaluation

    Research to understand public demand for policy development and to measure outcomes after policy implementation

  • Fact-Finding Research

    Studies to identify current conditions and characteristics across economic, social, public, and private sectors by business area